Refund Policy

At Gameday Keepsakes, all sales are final, and we do not offer refunds or returns.

1. Non-Refundable Products
Due to the personalized nature of our products, we do not accept returns or issue refunds unless there is an error made during production.

2. Exchanges for Production Errors
If the product is not as ordered due to a production error, we will replace it at no additional cost.

Contact Us for Assistance
Email: info@gamedaykeepsakes.com
Phone: 410-478-9950

Bitty Boomers

We love our Bitty Boomers, and we want you to love your Bitty Boomer too! Within 15 days of receiving your purchase, contact info@gamedaykeepsakes.com to initiate a return.

Within 15 days of receiving your purchase, email info@gamedaykeepsakes.com with the following details to initiate a return:

• Item name

• Brief explanation of why item is being returned

• Your contact number and full name

• Proof of purchase with order number, we will use the order number to create the return shipping label

Game Day Keepsakes reserves the right to refuse a return if product has been opened, damaged after shipping or used. Once we receive and accept your returned item(s), you will be refunded the total amount minus the original shipping cost to your method of payment on file. You will not incur any fees for mailing back your returned item. If your original order qualified for free shipping, refund will be minus the $4.00 flat rate shipping cost should order now total less than $50 before tax to qualify for free shipping.

Please allow two to four weeks of returning item to receive a refund to your original method of payment, however, in many cases you will receive the refund faster. This time period accounts for delivery of item back to warehouse, review of returned item and bank processing period.

If you would like to exchange your new, unopened product within 15 days of receiving your purchase you will need to initiate a return of the item and purchase the correct item as a new order.

Policy subject to change.