Frequently Asked Questions & Product Details
Have questions about our custom ornaments or product specifications? You’re in the right place! We’ve compiled the most common questions to help you learn more about how our products are made, customization options, shipping details, and more. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re here to help!
How do we Contact Game Day Keepsakes?
You can contact us via our Contact form, by phone at 410-478-9950, or by email at info@gamedaykeepsakes.com.
How long does it take to get to me?
Shipping time varies by your location. It could take as long as 3 weeks.
How do I use Game Day Keepsakes as a fundraiser?
To learn how to use Gameday Keepsakes for fundraising, visit our Fundraising page for more information.
What if I'm ordering for an entire team? League, school, ect?
We do offer bulk discounts for teams or leagues. Please contact us by phone number 410-478-9950 or email info@gamedaykeepsakes.com.
What if I do not see my school?
If you don't see your school, please use Coaches Corner to submit a request.
Cancellations
All customs sports balls purchases are non refundable from time of payment.
Refunds
Due to the custom nature of our products, items are only refundable if an error was made during the production process.